An in-depth study of Front Office Management will be offered. Up-to-date management and operational techniques of commercial lodging properties will be explored. The students will be familiarized with some of the key metrics and the most relevant aspects of hotel management including the core concepts of revenue maximization strategies. Current technology in access control systems and in-room information and entertainment will be discussed. Lect: 3 hrs. Course Weight: 1.00 Billing Units: 1
